1. Accessing the Website
This website, with the exception of the Send A Message and Request A Brochure forms, does not store or capture personal information, but merely logs the user’s IP address (Internet Protocol: standard allowing data to be transmitted between two devices) which is automatically recognised by the webserver.
Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session.
2. The “Send A Message” Form
If you send us a message using the form on this website, your name and email address will be sent by email to The Valley and may be held in our records. Unless you expressly state otherwise, this information will only be used to provide you with a reply to your message.
3. The “Request A Brochure” Form
If you register using the form on this website, your information will sent by email to The Valley and held in our records. This information will not be shared with any third parties and will only be used to provide you with the information you have requested.
4. Contacting Us
5. Newsletter and Special Offer Subscription
When you subscribe to our newsletter using a form on this website we will hold your email address in our database and will automatically send a plain text email confirming this. You can unsubscribe at any point by sending us an email with the title of ‘unsubscribe me’ and we will remove you from our database.This information will not be shared with any third parties and will only be used to provide you with the information you have requested.
6. Online Booking
In order to process your booking, we need to collect certain personal details from you. These details will usually include the names and addresses of party members, credit/debit card or other payment details and special requirements such as those relating to any disability or medical condition which may affect the chosen holiday arrangements. If we need any other personal details, we will tell you before we obtain them from you. We promise to keep all personal details you give us in connection with your booking confidential. We have appropriate security measures in place to protect this information.
7. Web Analytics
8. Policy Scope
This privacy statement only covers this website.